Order Status

At DriftingX, we understand that knowing the status of your order is important. This Order Status Policy outlines how you can check the status of your order and what to expect during the order fulfillment process.

1. Order Confirmation

After placing your order, you will receive an order confirmation email containing the details of your purchase, including:

  • Order number
  • Items purchased
  • Billing and shipping information
  • Estimated delivery date

Please keep this email for your records. If you do not receive a confirmation email within a few minutes of placing your order, please check your spam or junk folder.

2. Order Processing

Once your order is confirmed, it will enter the processing stage. During this time, we will:

  • Verify your payment information
  • Prepare your items for shipment
  • Update the order status as it moves through our fulfillment process

You will receive an email notification when your order is being prepared for shipment.

3. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes:

  • A tracking number
  • A link to the shipping carrier’s website for real-time tracking updates

You can use this information to monitor the status of your delivery.

4. Order Status Updates

You can check the status of your order at any time by:

  • Visiting our website and logging into your account (if applicable) to view your order history.
  • Contacting our customer service team at info@driftingx.com for updates on your order status. Please provide your order number for faster assistance.

5. Delayed Orders

If you experience any delays in the processing or shipping of your order, we will notify you via email with an updated estimated delivery date. Common reasons for delays may include:

  • High order volume
  • Supply chain disruptions
  • Inclement weather affecting shipping carriers

If you have concerns about the status of your order, please feel free to reach out to us.

6. Changes to Order Status

Please note that once an order is marked as “shipped,” it cannot be modified or canceled. If you have questions about your order after it has shipped, please contact our customer service team.

7. Contact Information

For any questions or concerns regarding your order status, please contact us at: